About Gerardo Savo González
Operations Consultant · Lean Six Sigma Green Belt · PROSCI Certified
Who I Am
I'm Gerardo Savo González — a healthcare operations consultant with over 10 years of experience helping private clinics and healthcare organizations stop firefighting and start running like the professional operations they are.
I hold a Lean Six Sigma Green Belt and a PROSCI Change Management Certification. I work in both English and Spanish. And I've spent the better part of a decade at the intersection of two things most consultants choose between: the strategic thinking that leadership wants, and the frontline execution that makes change actually stick.
I don't hand you a report and disappear.
I analyze, design, train, and implement — so the changes last beyond the engagement.
My Background
My career has been built around one core observation: most clinic problems aren't people problems.
They're systems problems. Good staff forced to work with broken processes, unclear roles, and tools that were never properly configured for how the clinic actually operates.
I've worked across private clinics, multi-specialty practices, and healthcare organizations — designing SOPs from scratch, rebuilding intake workflows, configuring underused EMR systems, and leading teams through operational transformations that were held back not by willingness, but by the absence of clear structure.
Along the way, I've become fluent in both the language of clinical operations and the language of organizational change — which is what makes my work different from a standard management consulting engagement.
My Methodology: Four Pillars
Every engagement I run is built on the same foundation:
Analyze
I map how your clinic actually operates — not how you think it does. Workflow observation, staff interviews, data review.
Design
I design systems that fit your reality. SOPs, role clarity documents, patient journey maps, KPI dashboards.
Train
I train your team to use the new system — not just explain it. Adoption is part of the deliverable.
Implement
I stay through go-live and post-implementation review. Real change requires real follow-through.
Credentials
Certification
Issuing Body
Year
Lean Six Sigma Green Belt (LSSGB)
SSGI / Six Sigma Global Institute
Active
PROSCI Change Management
PROSCI
Active
10+ Years Healthcare Operations
Private Clinics - Multi-Speciality Groups
Track record
10+ Years of Results in Private Healthcare Operations
Selected projects from Calgary Rural Primary Care Network — a complex, multi-site primary care organisation serving Alberta.
Enterprise Data Quality & Reporting Optimization
Calgary Rural Primary Care Network · 2024–2025
Designed and implemented enterprise data tracking systems to eliminate duplication, reduce reporting errors, and improve access to reliable performance data — accelerating executive decision-making and increasing confidence in data-driven operations.
Organizational Role Transformation & Culture Change
Calgary Rural Primary Care Network · 2022–2024
Designed and implemented a new operational role structure to expand service availability, strengthen accountability, and support a continuous improvement culture — improving role clarity and shifting the organisation toward an improvement-focused mindset.
Enterprise Service Request & Workflow Tracking System
Calgary Rural Primary Care Network · 2023–2025
Designed and implemented a centralised service request tracking system improving workflow visibility, team coordination, reporting capability, and stakeholder communication — enabling data-driven workload planning and strengthening organisational transparency.
Transformation & Service Innovation
Calgary Rural Primary Care Network · 2023–2024
Led the design and implementation of a new enterprise service programme to expand capacity, improve productivity, and align services with evolving organisational demand — delivering standardised service delivery models that enabled scalability.
Service Value Recovery & Utilization Improvement
Calgary Rural Primary Care Network · 2025–2026
Identified underutilised services and redesigned awareness, communication, and access workflows to increase stakeholder adoption and value realisation — applying Lean Six Sigma methodology to recover measurable operational value.
Remote-First. Available Globally. Delivered in English & Spanish.
Private healthcare is growing and internationalizing. Clinic groups are expanding across regions. International health-tech companies are entering new markets. And the gap between strategic intent and operational reality keeps getting wider.
That's the gap I work in.
I'm available for remote engagements globally, with a particular focus on Europe's expanding private health sector. I work across English-speaking and Spanish-speaking healthcare environments — bridging international healthcare groups with local Spanish-speaking teams where that translation, both literal and cultural, creates real value.
Available for remote engagements worldwide. Working in English and Spanish. Focused on private healthcare operations — wherever that work is needed.
Who I Work With
My engagements are designed for:
Private clinics and owner-managed practices ready to build systems that last
Multi-location dental, physiotherapy, or specialty groups that need standardized SOPs across sites
Independent practitioners drowning in admin who are ready to reclaim their time
Health-tech startups building clinical operations before they scale
I don't work with the public sector, software development projects, or anyone looking for a quick fix with no follow-through.
Let's Connect
If you want to see what a well-run clinic looks like from the inside — and what it takes to build one — I'd welcome the conversation.
